Protect your precious account and information

Read through the security section and learn how to protect your account.

Password/Info	Computer	Your Identity
About Passwords and Personal Info:Never give away your information.	Viruses, Trojan Horses, and Worms:Never open attachents or download files.	Online Acquaintances:Be careful when talking to someone. Do not trust anyone!
Chossing Your Password:It should be hard to guess but easy to remember.	Spyware/Keyloggers:Are you sure you’re safe? Regularly use an anti-syware program.	Friends/Family:Never let anyone else use your account.
Password/Info Scams:Never give away your information.	Software:Make sure the software you’re downloading is trustworthy.	Phishing Websites:Be wary of websites claiming to be something they’re not.

Most users know that their information is important and that they should not lose it. However, it never hurts to take extra precautions as scammers are constantly devising plans to steal your account and info.

1. Your password should be complicated but memorable.
   A password is the a key to your account, and it can be anything you want. It should never be easy to guess. Of course, forgetting a password is just as big a problem, so you should try creating something that is memorable. Here are some tips on how to create a good password.
2. Nexon employees will not ask for your password in the game or in an email.
   If someone claims to be working for Nexon and asks you for your information, ignore them and report them to us.
3. Trust nothing and no one.
   It is very easy for someone to impersonate a Nexon employee. The trick is to use common sense and ask yourself if what they are asking for you to do is reasonable.
4. Watch out for scams.
   Please keep in mind that all scams are based on gaining information needed to steal an account. So, always be alert and never divulge your personal information.
5. Never download illegal software.
   These programs usually come bundled with viruses or keyloggers that will put your account and information in jeopardy. Make sure that any program you download is from a reliable source and always check for viruses and keyloggers.
6. You must use anti-virus and anti-spyware.
   These programs will block most malicious programs from being installed on your computer. Please note that anti-virus and anti-spyware software are two different things and that you’ll need them both to better protect your computer.
7. Update your software.
   Internet browsers and vaccine programs are constantly updated to protect agasint new viruses or scams. You should keep your software updated in order to protect your account from the newest hacks/viruses.
8. Do not use other computers.
   Playing on someone else’s computer (i.e. internet cafe) drastically increases the chances of getting hacked. If you must play somewhere else, please make sure that the computer you’re using is safe from getting hacked. Furthermore, do not leave any traces of your information on an unsecure computer.
9. Report to customer service.
   Do you suspect someone of trying to steal your information or account? Report them to our customer service through our Email of Inquiry link.
10. Help us help you.
    Please take care of your account as there is not much we can do when a user gives away his/her information or gets hacked. We assure you that we will do everything in our power to protect your information, and we recommend you do the same.

NOTE: The explanations on the security page only touch upon some of the most common and basic scams and information theft. Users should be aware that there are many more hazards in using the internet and that they must protect their own accounts. Nexon will do whatever is necessary and sensible to protect your accounts, but we cannot be held responsible for users giving out their information.